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What You Agree to When You Use db22

These terms set out the rules for opening and using your db22 account — what we expect from you and what you can expect from us.

bKash, Nagad, Rocket acceptedAccount-based wallet systemApplies to all supported regionsLive casino and slots
db22 What You Agree to When You Use db22
ACCOUNT SECURITY

How We Protect Your Account and Data

Your db22 account is secured with password authentication and OTP verification at login. We do not store your bKash, Nagad, or Rocket PIN — wallet authentication happens on your own device through the respective payment app. Account data is held on encrypted servers and is not shared with third parties outside of what is required to process your transactions or comply with applicable law. You can request a summary of the data we hold by contacting support through the channels above.

OTP Login Verification

Every login from an unrecognised device triggers an OTP check. This keeps your account secure even if your password is compromised somewhere else.

Wallet PIN Stays with You

We never see or store your bKash, Nagad, or Rocket PIN. Payment confirmation happens inside your wallet app, not on our servers.

Encrypted Account Records

Your transaction history, session records, and personal data are stored on encrypted infrastructure. Access is restricted to authorised account operations only.

Data Request Process

To see what data we hold on your account, contact support by email with your registered account details. We respond to data requests within the window stated in our privacy policy.

TERMS CONTACT

Reach Us About Your Account Terms

If something in these terms is unclear, or you need to flag a terms-related issue with your account, our support team handles it directly. You can reach us through live chat on the site, by email, or through the in-app help section on mobile. Response times vary, but account and wallet queries are treated as priority cases.

Live Chat Start a live chat session from any page on db22. It's the quickest path for account and terms questions during active support hours.
Email Support Send your query to our support address for written records. Useful when you need a documented response about a terms or wallet dispute.
In-App Help Open the help section from the mobile menu. Submit a request directly from your account page — your details are pre-filled for faster handling.

Questions About db22 Terms and Conditions

Common questions from account holders about how our terms work, what they cover, and how to act on them.

These terms apply to anyone who opens a db22 account. By registering, you confirm you meet the age and eligibility requirements in your jurisdiction and that access is permitted under your local law.

Yes. We update terms when services or regulatory requirements change. We notify you before material changes take effect. Continued use of your account after that means you accept the updated terms.

We may suspend or close accounts that breach these terms. In serious cases, wallet balances may be held pending review. We'll contact you through your registered details to explain the action taken.

Contact support through live chat or email with your transaction reference and the amount in question. Wallet disputes should be raised as soon as you notice the discrepancy — delays can affect what we can verify.

Yes. Email our support team from your registered address and ask for a data summary. We will respond within the timeframe set out in our privacy policy.

Yes. All activity on your db22 account — casino table games, slots, crash games, and sports markets — falls under the same terms and conditions. No separate terms apply to individual game categories.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.